Soul2sole Dancewear
Privacy Policy
Last updated: June 2026
This Privacy Policy applies to all websites and services operated by Soul2sole Dancewear, including:
We are committed to protecting your personal data and being transparent about how we use it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
⚠ If the person being fitted is under 13, this booking form must be completed by a parent or guardian. We take extra care with children's personal data and only use it for the purpose of the fitting appointment.
Lawful basis: Contract — we need this to complete your purchase and arrange delivery.
Lawful basis: Contract (mandatory fields) and Consent (optional fitting fields) — we need the mandatory information to confirm your booking, and use the optional information only with your permission to prepare for your fitting.
Lawful basis: Legitimate Interest — we use anonymised data about how people use our sites to improve them.
Lawful basis: Legal Obligation — for example, keeping financial records for up to 7 years for HMRC.
We do not keep data longer than necessary. When no longer needed, it is securely deleted.
We do not sell your personal data. We only share it with trusted third parties who help us run our business:
All third parties are required to handle your data securely and in line with UK data protection law. We have Data Processing Agreements in place with each of them. A full list of our third party processors and the data they handle is available on request.
Calendly is a US-based company. When you book a fitting appointment, your booking information is stored on Calendly's servers in the United States. To protect your data, Calendly has incorporated the UK Addendum to Standard Contractual Clauses into their Data Processing Agreement, which ensures your data is protected to the same standard as within the UK.
Lightspeed may also process some data outside the UK. Where this happens, equivalent safeguards are in place. Xero stores data via Amazon Web Services in the United States. Xero's Data Processing Agreement covers UK GDPR requirements including appropriate safeguards for international transfers. Google Drive (Google Workspace) may store data on servers outside the UK. Google's Data Processing Addendum includes Standard Contractual Clauses covering UK GDPR requirements for international data transfers. In all cases, your data is protected to the same standard as if it were held within the UK.
⚠ We take the protection of children's personal data very seriously. If you are booking a fitting appointment on behalf of someone under 13, the booking must be completed by a parent or guardian. We do not knowingly collect personal data directly from children under 13 without parental consent.
For young people aged 13-17, we encourage a parent or guardian to be aware of and involved in any booking made.
Fitting information relating to under-18s is used solely for the purpose of their appointment and is not used for marketing purposes.
Our websites use cookies — small files placed on your device. These may include:
You will be asked for consent before any non-essential cookies are placed. You can manage cookie preferences through our cookie banner or your browser settings.
Under UK GDPR, you (and parents/guardians acting on behalf of a child) have the right to:
To exercise any of these rights, contact: vanessa@soul2soledancewear.co.uk. We will respond within one month and may ask you to verify your identity first.
If you are unhappy with how we have handled your data, you have the right to complain to the ICO:
We would always welcome the chance to resolve concerns directly with you first.
We use appropriate technical and organisational measures to protect your personal data. Payment transactions are processed securely by Lightspeed. Digital booking information is held within Calendly's secure, encrypted platform. Physical fitting records — which include measurements, fitting notes, and assessments of pointe suitability — are stored in a locked storeroom and are only accessible to Vanessa and a small number of authorised staff members. These records are never left unattended or accessible to the general public.
In the event of a data breach that poses a risk to individuals, we will notify the ICO within 72 hours and inform affected individuals where required.
We may update this policy from time to time. The 'last updated' date at the top reflects any changes. We encourage you to check this page periodically.
For fitting appointment bookings specifically, please also read our Fitting Appointment Privacy Notice, which is available on our booking page.
